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Focus

To ensure the highest service quality possible, all our customers are typically served in a MACAI datacenter in their country. However, your special project might require a special location for your systems. Typical reasons could be: optimized connection for specific countries, legal issues or your companies policy.

MACAI is offering german locations including 24/7 Support ( SLA2 ) to all international clients

Service includes
  • Rackspace, Servers and managed Systems featuring our 100% UpTime warranty
    and german-optimized connection.
  • local peering to all major austrian and bordering hubs, such as: Level(3), Gatel, T-Online, DE-CIX
    AT&T Infonet, AOL and their resellers.
  • 24/7 monitoring of your equipment and connection, plus automated escalation
    including Email/Pager/TextMessage Alarm
  • 24/7/365 Helpdesk, staffed live with our own personell.




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